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Sunday, May 23, 2010

Has anybody sent ebay customer service an email?

How long did it take to get a resonse? Somebody used my emial address (with his ebay ID, don't know how) to purchase an item and I got an email from the seller asking for a payment. Does ebay even care?

Has anybody sent ebay customer service an email?
Someone hacked into my account. It took some digging to find the websites. I saved them and I hope they help you get started.





Ebay:Customer Support


cswebhelp@ebay.com





http://pages.ebay.com/help/contact_inlin...





http://pages.ebay.com/help/index.html





ebay customer support


rswebhelp@ebay.com





If you have any doubt about whether an email message is from eBay,


please forward it immediately to:


spoof@ebay.com
Reply:3-5 days in my experience
Reply:YES!! They want to know about this kind of abuse. Contact them asap they will get back to you
Reply:Yes, I have and it does take a while for them to respond what you might want to do is file a dispute. Also write the seller a message and let them know that you did not make that purchase and that you are filing a dispute with ebay about it. This way it will not show up as a non-payment on your account.

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